1. Home
  2. Services
  3. Managed IT and Infrastructure Services

Managed IT and Infrastructure Services

Cloud, database, network and end user support that keeps your systems steady around the clock.

What we cover

Six pillars of a steady environment

Cloud and Hybrid Infrastructure

Azure, AWS and on-premise systems monitored, patched and cost-managed as one estate.

Database and Data Platform Support

SQL Server and cloud databases kept fast, backed up and recoverable.

Network and Connectivity

Switches, firewalls, VPNs and Wi-Fi watched and maintained before users notice.

End User and Service Desk Support

Friendly, patient help for your people — password resets to device rollouts.

Backup, High Availability and Disaster Recovery

Tested recovery plans, not just backup jobs nobody has tried to restore.

Security and Compliance Monitoring

Patch status, access reviews and alerting tuned to the frameworks you answer to.

Support model

What working with us feels like

01

Coverage windows

Business-hours support as standard, with extended and 24x7 options by agreement.

02

Response targets

Priority-based response times written into your agreement, not promised verbally.

03

Escalation path

Every ticket has a named owner and a clear route to a senior engineer.

04

Monthly reporting

Tickets, uptime, patch status and recommendations in one readable summary.

Ready when you are

Let's talk about what you need.

Tell us about the role or the project. You will hear back within one business day.

hr@jsconsultancy.net